Problem 1 : The Roadcam is unable to take pictures and record videos.

Solution a: Check if the MicroSD card has been insert properly and is locked in.

Solution b: Check if the MicroSD card has enough free memory to continue to record. (Please use the camera’s “format” function to reformat the MicroSD card)

Problem 2: The Roadcam stops automatically when it is recording a video.

Solution: Ensure a high-speed MicroSD card compatible (required for HD recording) with SDHC is being used. (High-speed MicroSD cards will have a U1 logo.)

Problem 3: During the playback of pictures and videos, a “file error” message prompts.

Solution: When a MicroSD card storage error or incomplete file occurred, please use the camera’s “format” function to reformat the MicroSD card. If problem continues, replace the MicroSD card with a new one.

Problem 4: The image looks foggy or fuzzy.

Solution: Check if there is dirt or smudge marks on the lens. Clean the lens using lens cleaner or lens wiper before using. (Do not use a paper towel or tissue to clean the lens, doing so may call damage to the lens)

Problem 5: The image looks too dark.

Solution: Adjust the exposure level in the camera settings to an increase or lower the brightness